Best Service is
actively ensuring success
More and more customers are using quality in this area as a benchmark for satisfaction and trust. With oxaion, you are also optimally positioned in this area.
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In oxaion, you can provide your customers with qualified after-sales support, thereby securing your basis for follow-up business.
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The service module of the ERP software supports all business processes in this area and can be easily adapted to company-specific circumstances thanks to extensive parameter settings: implementation of maintenance and permanent contracts, execution of service orders, on-time customer service, fast provision of information on personnel and resources, and management of equipment files.
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A special feature of oxaion is the creation and management of a rental equipment pool. This allows you to handle the entire process of creating and managing rental contracts when customers want to use equipment for a limited period of time. Like all operating resources, the equipment can be integrated into a maintenance concept, allowing you to map another service transparently and cost-efficiently.
The ERP software solution for oxaion's service provides various tools for graphical and tabular representation for all evaluations and statistics.
Fig. Serial number tree of a device
