Service

In this training course, we offer you an overview of the standard processes of the service module. What types of service orders are there? How do we record and manage maintenance contracts? These and other questions will be asked and answered in this training course. Under guidance, lecture phases alternate with exercise phases.

Requirements for participation

Training Interface

learning objectives

  • After attending this training course, you will be able to navigate the service module independently and master the most important service processes.

  • Service orders: Quotation phase, order phase, invoicing

  • Maintenance contracts: Maintenance agreements, maintenance items, generation of maintenance orders

  • Service order types: Repair order, maintenance order, factory repair order